Updated 10 October 2026

Terms of service

These terms apply to the Rumi app, including early access versions, this website, the waitlist and partner applications. By using these services, you agree to these terms. If you do not agree, do not use them.

Rumi is provided by the Rumi team. Contact us at hello@rumihq.com. Our privacy policy explains how we handle personal information.

What Rumi does

Rumi is an AI companion for everyday health, routines and planning. It can help you understand information you share, record activities, work with services you connect and carry out supported actions you request. Features, supported connections and availability can change, particularly during early access.

Rumi is not a healthcare provider, medical device or emergency service. Its responses are general information, not a diagnosis, prescription or substitute for professional medical care. Do not use Rumi to make urgent medical decisions or delay getting care. Contact local emergency services for an emergency.

Your account and responsibilities

You must be legally able to agree to these terms. Use accurate account information, keep your sign-in access secure and tell us if you believe someone has accessed your account without permission. Do not share another person’s sensitive information unless you are authorized to do so.

Use Rumi lawfully. Do not attempt to access other people’s accounts or data, bypass security or usage controls, disrupt the service, send malicious files, or use Rumi to harm others. You are responsible for the information you submit and for deciding whether a suggestion or action is appropriate for you.

AI responses and connected services

AI responses can be incomplete, inaccurate or inappropriate. Nutrition estimates, activity summaries and other health interpretations are estimates, and connected data may be delayed or missing. Check important information, especially before changing a health routine or relying on a schedule.

Connecting Google Calendar, Apple Health or a wearable account is optional. The permissions you grant determine what Rumi can access. When you ask Rumi to carry out a supported action, you authorize the access and changes needed for that request within those permissions. Review the details of consequential actions, such as calendar changes. A suggestion is not a completed action; check the result in Rumi or the connected service.

You can revoke permissions or disconnect services, which may disable related features. Actions already completed in another service, including calendar events, may remain there. Those services have their own terms, availability and privacy practices. Rumi does not control their operation.

Your content and privacy

You keep your rights in the content you provide. You give Rumi permission to process, store and share that content with service providers as needed to operate the features you use, as described in the privacy policy. This includes AI processing, transcription, syncing and maintaining conversation context.

Only submit content you have the right to provide. You can request access, correction or deletion by emailing hello@rumihq.com. Signing out, uninstalling the app or disconnecting a service does not itself delete your Rumi account or all retained information.

Early access, availability and charges

Early access software may contain bugs, change without warning or become unavailable. Keep your own copies of important information. We do not promise uninterrupted availability, error-free responses or a particular health outcome.

Joining the waitlist is free and does not guarantee an invitation, launch date or specific feature. Any future paid service will disclose its price and applicable payment terms before you choose to purchase it. Joining the waitlist or using a free beta does not by itself authorize a charge.

We may limit or suspend access where reasonably necessary for security, misuse, legal obligations or service operation. You may stop using Rumi at any time and contact us to request account deletion.

Waitlist and partner applications

Joining the waitlist records your interest and allows us to send the beta and launch communications described at signup. You can unsubscribe at any time. An application to become a partner is an expression of interest; it does not create a commercial agreement, authorize an order or booking, or commit either party to a partnership. Any pilot or commercial arrangements will be agreed separately.

Examples on the website illustrate the experience we are building. They do not guarantee that a feature or partner service is available, and are not personalized medical advice. Do not submit medical information through the waitlist or partner forms.

Limits and changes

To the extent permitted by applicable law, Rumi is provided as available without a guarantee that it will meet every need or that generated information is correct. Nothing in these terms excludes rights, warranties or responsibilities that cannot lawfully be excluded, including mandatory consumer protections.

We may update these terms as the service changes. The date above identifies the current version. We will provide notice of material changes where required. For questions about these terms or to resolve a concern, write to hello@rumihq.com.